User dialogs

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The dialogs used to create new users and view/edit existing users are the same, but the fields differ from one user role to another. The following points are common to all user roles.

* *A * If you don't know an address postcode, clicking the link under the _Postcode_ field will open the NZ Post Address Finder in a new browser window.

* *B * Existing passwords are not displayed when viewing a user's details. If you enter a new password in the password box, the existing password will be changed.

* *C * The status box has the options and behaviour listed below.

 

Status

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* *Active* means the user will be able to immediately log in to the portal without verifying the account. This is not usually recommended if you're setting up an account for a new user.

* *Inactive* prevents the user from logging into the portal in future. Existing data within the portal is retained.

* Setting a newly-created account to *Pending* results in an email being sent to the entered email address asking for the account to be verified. If you enter a password in the _Password_ field, this will be included in the email message. If you leave the password field empty (recommended), a strong temporary password will be created and sent instead.

* A *Coapplicant* is usually an applicant whose account was created as part of submitting a Project Grant. See below for more details.

 

Coapplicants

The coapplicant account can't be logged into, as it has no password, and wasn't created by the coapplicant herself.

From time to time a coapplicant will attempt to create a new applicant account on the portal. When this happens the coapplicant is told that the email address in question is already in use, and asked to contact a Cure Kids Administrator. If you receive an email from such a coapplicant, find them on the _List all users_ page, and change the account status to *Pending*. This will send out a verification request email with a random temporary password, enabling the coapplicant to log in as an applicant.

 

If you can't find the information you need, please use the "Get in touch" form on this page to send an inquiry to Cure Kids.


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